Receipt Resolver is built for the situations where the charge is legitimate, but the evidence does not line up cleanly enough to attach, create, or move on. The work happens inside a client workspace, so a reviewer can handle one file without mixing it with the next.
Connected sources
Vendor and payment-platform data is already in the file
The problem: Amazon, PayPal, Stripe, and other major vendors often leave the best clues across order pages, payment activity, card statements, QuickBooks records, and attachments already saved in the file.
How it helps: Receipt Resolver compares those clues in one chain. When QuickBooks exposes posted transactions or existing receipt attachments, the app can use them instead of asking the reviewer to download the same evidence twice.
Foreign currency
A receipt amount does not match the card charge
The problem: The receipt is in one currency, the card or payment platform settles it in another, and the books only show the charged amount.
How it helps: The review shows original amount, charged amount, funding details, and the statement trail in the same package.
Grouped invoices
Several invoice lines paid as one charge
The problem: A long supplier invoice covers multiple services, but the card and QuickBooks show one payment.
How it helps: The summary package lists the separate lines and ties them back to the single charge that cleared the card.
Missing receipts
The receipt cannot be found
The problem: The transaction is real and the statement agrees, but the original receipt is missing after the usual searches.
How it helps: The app keeps the missing receipt visible and supports a reviewer memo instead of hiding the gap.
Duplicates
The same receipt arrived twice
The problem: A receipt came from email and a download folder, creating two possible sources for one transaction.
How it helps: The issue resolver keeps duplicate warnings in a focused review space until the reviewer keeps the better source or adds replacement evidence.
Receipt photos
The only receipt is hard to read
The problem: A phone photo is available, but the total, tax, or date is not clear enough to trust automatically.
How it helps: The app keeps read warnings visible and links back to the original image for review.
QuickBooks action
The reviewer is ready to send the answer back
The problem: The evidence is ready, but QuickBooks still needs a clean receipt package on the right record, or a reviewed expense that Banking can match.
How it helps: Receipt Resolver exports a summary package, checks for duplicate risk, attaches to an existing QuickBooks transaction when one exists, or creates a reviewed Purchase with the package attached when the reviewer explicitly approves it.
Client workspaces
Several clients are in progress at once
The problem: Bookkeepers move between files all day, and receipts from one client must never drift into another client's review queue.
How it helps: Each workspace keeps evidence, exports, review history, and QuickBooks connection state separate while still using the same reconciliation workflow.